What is the Trezor® Hardware Wallet?

The Trezor® Hardware Wallet is a purpose-built device that stores private keys offline and signs transactions inside the device itself. It reduces exposure to malware, phishing, and other online attacks by ensuring keys never leave the physical hardware. Combined with the Trezor Suite App, it offers a simple interface for managing multiple assets while preserving robust security.

Getting started: setup & official downloads

Start your Trezor® journey at the official quick-start page: trezor.io/start. From there, download the Trezor Suite App and, if prompted, install Trezor Bridge to enable browser communication.

Security note: During setup you will receive a recovery seed (12–24 words). Write it down offline — never store seeds digitally or share them.

Common login & connection problems

Users often search for terms like Trezor login, Trezor Wallet Login, Trezor Login not working or Unable to login Trezor. Typical causes and quick fixes:

  • Missing or outdated Trezor Bridge — reinstall from the official page: Trezor Bridge Download.
  • Bad USB cable or port — use a known data cable and try another port.
  • Outdated Trezor Suite — update to the latest version via the Suite download page.
  • If Suite shows “Can't verify Trezor Wallet” or “Trezor Suite App not working”, try a different computer and consult official support.

Account recovery & 2FA guidance

Lost access? Use your recovery seed to restore accounts on a new device — this is the core of Trezor Account Recovery. Note that Trezor® does not hold or reset 2FA for third-party services; if you used hardware-backed 2FA, follow each service’s recovery process for Trezor 2fa reset.

When to contact support

If basic troubleshooting fails and you get persistent messages like Error Connecting Trezor Account, reach out to the official Trezor Help Center. Use only the official trezor.io domain to avoid phishing attempts.

Frequently Asked Questions

1. How do I set up my Trezor®?

Begin at trezor.io/start, connect the device, install Trezor Suite, and follow the guided steps to create a PIN and record your recovery seed.

2. Why won’t my Trezor® connect to Trezor Suite?

Install or update Trezor Bridge, try a different USB cable/port, and ensure you confirm prompts on the device screen.

3. I can’t remember my PIN — can I recover funds?

Yes, with your recovery seed you can restore the wallet on another device. Without the seed, recovery isn’t possible.

4. What if Trezor Suite says “Can’t verify wallet”?

Update firmware and Suite, reinstall Bridge, and test on another computer. If unresolved, consult the Trezor Help Center.

5. Does Trezor® store my seed phrase?

No — your seed is never transmitted to Trezor servers and is shown only during setup. Keep it offline and safe.

6. Where can I get official help?

Use the official support pages at trezor.io/support for verified solutions and guidance.